Privacy Policy

Last Updated: April 29th, 2025

This Privacy Policy explains how Clip Labs ("Clip Labs," "we," "us," or "our") collects, uses, discloses, and safeguards personal information in connection with our websites, programs, virtual meetings, AI-assisted features, and other related services (collectively, the "Services"). This Policy is designed to meet standards required by applicable privacy laws, including GDPR, UK GDPR, CCPA/CPRA, Canada's PIPEDA, Australia's Privacy Act, and other global privacy regimes. By using the Services, you acknowledge this Policy.

1. Scope and Applicability

This Policy applies to all personal data processed by Clip Labs through our websites, Services, programs, AI-assisted features, and related activities, regardless of your country of residence.

Enrolled Clients. If you are an enrolled client, your Service Agreement and any applicable addenda may impose additional terms regarding your information. Those terms supplement, but do not replace, the protections described in this Policy.

2. The Information We Collect

Children. Our Services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

3. How We Use Your Personal Data

We may record consultation calls and other sessions with prior notice. Clip Labs does not use your inputs to train any publicly available AI model. Where third-party AI providers process your data, we contractually require them to limit use of inputs to providing the service to us.

Automated Decision-Making. Clip Labs does not use your personal data to make decisions that produce legal or similarly significant effects without human involvement.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies for analytics, marketing, personalization, and site functionality — including strictly necessary cookies, analytics cookies, marketing cookies, and functional cookies. Where legally required, we obtain consent for non-essential cookies. You may adjust cookie settings in your browser at any time.

5. Data Sharing & International Transfers

We do not sell personal information for monetary consideration and do not "share" personal information for cross-context behavioral advertising under CCPA/CPRA. International transfers rely on Standard Contractual Clauses or other appropriate safeguards where required.

6.1 EEA, UK & Swiss Residents (GDPR / UK GDPR)

You have the right to access, correct, or delete your personal data; restrict or object to processing; withdraw consent; request data portability; and lodge a complaint with your supervisory authority. Contact us at hello@cliplabs.co.

6.2 California Residents (CCPA / CPRA)

California residents have the right to know what personal information we collect, request correction or deletion, opt out of sale or sharing (we do not sell or share), and not face discrimination for exercising rights. Submit requests to hello@cliplabs.co. Identity verification may be required.

6.3 Canada (PIPEDA)

Canadian residents have rights to access and request correction of personal information. Quebec residents have additional rights under Law 25. Contact us at hello@cliplabs.co.

6.4 Other Jurisdictions

Residents of Australia, Brazil, and other jurisdictions may have similar rights under local laws. Contact us at hello@cliplabs.co.

7. Your Choices

Marketing. Opt out by clicking "unsubscribe" in any marketing email or contacting us. Cookies. Adjust browser settings at any time. Recordings. Inform us before or at the start of a session. Where recording is required for service delivery, withholding consent may limit services available to you.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, audit, or reporting requirements. Recordings are retained for quality control, training, compliance, or legal purposes, then deleted or anonymized.

9. Data Security

We employ encryption in transit, access controls, secure hosting, employee privacy training, and incident-response plans. No digital transmission or storage method is completely secure, and use of our Services is at your own risk.

10. Children's Privacy

Our Services are not directed to individuals under 18. If we discover we have collected personal information from a minor, we will promptly delete it and terminate any associated account.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated via email or platform alert. Continued use of our Services after changes become effective constitutes acceptance.

12. Contact Us

Email: hello@cliplabs.co

13. Testimonials Disclaimer

All testimonials are genuine but do not represent typical results. Success depends on many factors unique to each individual, including commitment and effort. Clip Labs makes no guarantee of financial gain from using its Services.

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